Privacy Policy

1. Introduction

This Privacy Policy explains how AgentShiper (“we”, “our”, “us”) collects, uses, stores, and protects information when you use AgentShiper.com and related supply chain, sourcing, manufacturing, logistics, and cross-border trade services (the “Platform”).

AgentShiper is an AI-powered supply chain coordination platform used for connecting buyers, suppliers, manufacturers, and logistics providers across Mexico, Latin America, and the United States.

By using the Platform, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following types of information:

A. Business & Personal Information

• Name, email, phone number
• Company name and role
• Business location (city, country)

B. Supply Chain & Operational Data

• Product sourcing requirements
• Supplier and manufacturer communications
• Order details and production specifications
• Logistics, shipping, and freight information
• Quotes, invoices, and trade documentation

C. Platform Usage Data

• IP address and device information
• Browser type and usage activity
• Search behavior and platform interactions
• Messaging and workflow activity

D. Payment Information

Payment processing is handled by third-party providers. We do not store full credit card or banking details.

3. How We Use Information

Your information is used to:

• Facilitate supplier and buyer matching
• Coordinate sourcing and manufacturing workflows
• Manage logistics and cross-border shipping operations
• Improve AI recommendations and automation tools
• Prevent fraud and ensure platform integrity
• Provide customer support and operational updates
• Improve platform performance and reliability

4. How We Share Information

We may share data with:

• Verified suppliers and manufacturers
• Buyers and sourcing partners
• Logistics and freight providers
• AI and workflow automation tools
• Payment processors
• Legal or regulatory authorities when required

We do not sell user data.

5. Cookies & Tracking

We use cookies and analytics tools to improve platform performance, analyze usage trends, and personalize sourcing and logistics experiences.

Users may disable cookies, but some platform features may not function properly.

6. Data Security

AgentShiper uses encryption, access controls, and secure infrastructure to protect supply chain, business, and trade data.

While we implement industry-standard security practices, no system is completely secure.

7. Your Rights

You may request:

• Access to your data
• Correction of inaccurate information
• Deletion of your account
• Export of your data
• Opt-out of marketing communications

Contact: [email protected]

8. International Data Transfers

Your data may be processed in multiple countries including Mexico, the United States, and other regions where our partners operate.

We implement safeguards to protect cross-border data transfers.

9. Data Retention

We retain data only as long as necessary for operational, legal, and business purposes related to supply chain coordination.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Platform indicates acceptance of changes.

11. Contact Us

For privacy-related questions:

📧 [email protected]